Is SlickText HIPAA compliant? (2026 update)

SlickText is a text message marketing platform that provides tools for SMS campaigns, audience engagement, and automation.

With SlickText, organizations can send bulk SMS messages, automate customer interactions, and track campaign performance. This helps businesses enhance customer engagement, improve communication, and drive marketing success through targeted text messaging.

Is SlickText HIPAA compliant? Yes, based on our research, SlickText can be HIPAA compliant.

What changed this year?

As of April 2026, SlickText now offers a dedicated HIPAA compliant texting platform and signs a business associate agreement (BAA), representing a change from its previous position.

Will SlickText sign a business associate agreement (BAA)?

Yes, SlickText will sign a business associate agreement. Their HIPAA compliant texting page confirms BAA availability as part of their administrative controls offering.

What does the SlickText BAA cover?

The SlickText BAA covers the use and disclosure of protected health information (PHI) transmitted through their platform. Their HIPAA compliant texting page states that their platform provides "staff training on HIPAA compliance, customer BAAs, employee code of conduct, and background checks."

Their security commitments include:

• End-to-end data encryption meeting HIPAA security requirements
• Granular user access controls and audit logs
• Two-factor authentication (2FA) protocols
• SOC 2 compliance for security, availability, and data processing
• Message history and data storage in accordance with HIPAA log retention requirements

Conclusion

SlickText signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals' health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.