Is Carepatron HIPAA compliant?

Carepatron is a healthcare management software designed for healthcare professionals, offering features like a patient portal and robust data security measures. Carepatron is HIPAA compliant, committed to multi-layered encryption, and willing to provide a business associate agreement.

What is Carepatron?

Carepatron is a healthcare management software designed for healthcare professionals and organizations aiming to streamline patient care and administrative processes. It offers key features such as a patient portal for healthcare record access, appointment scheduling, and payment management, multiple layers of bank-level encryption for data security, and integrated billing and coding tools. Carepatron's comprehensive platform helps healthcare providers efficiently manage patient data, maintain compliance with healthcare regulations, and enhance the patient experience.

See also: Is Quenza HIPAA compliant?

Carepatron and Business Associate Agreements (BAAs)

A Business Associate Agreement (BAA) is a document that outlines the responsibilities of third-party vendors when handling protected health information (PHI). Any software or service that stores, processes, or transmits PHI on behalf of a healthcare entity is considered a business associate and should, therefore, sign a BAA. 

Given Carepatron's functionalities, such as its patient portal for healthcare record access, appointment scheduling, and payment management, it would likely be categorized as a business associate when used within healthcare settings.

We reviewed their website and determined that Carepatron is willing to sign a BAA with customers specifically stating within their Terms of Service: "For purposes of complying with the requirements of HIPAA to the extent applicable, you and Care Patron agree to be bound by each of the terms and provisions of the Care Patron Business Associate Agreement, which can be found here (the BAA) and which is incorporated in full by this reference."  

See also: Is OneNote HIPAA compliant?

Carepatron and data security 

Encryption: Carepatron employs multiple layers of high-end encryption to transmit information securely. They use AES-256 encryption, considered bank-level security, to protect data.

Physical security: Carepatron's cloud infrastructure facilities are protected by proximity readers, biometric scanners, and security guards 24/7, ensuring the physical security of the servers and data centers housing healthcare data.

User account security: User accounts and passwords are encrypted and only accessible to authorized users, ensuring patient data remains protected.

Regular security testing: Carepatron conducts thousands of tests daily to ensure security, suggesting their commitment to ongoing security monitoring and testing.

Is Carepatron HIPAA compliant?

Carepatron is committed to data security through its multi-layered security infrastructure, which includes multiple layers of high-end encryption and physical security measures at its cloud infrastructure facilities. Furthermore, their willingness to sign a BAA with healthcare entities reinforces their compliance with HIPAA standards. Based on these factors, Carepatron is HIPAA compliant.

See also: HIPAA Compliant Email: The Definitive Guide