We have been seeing quite a few HIPAA entities using AOL email for business use in healthcare. We get calls and emails from all over the country about whether AOL is a HIPAA compliant email provider or not. Most of these inquiries, as you can imagine, are coming from small private practitioners. In previous posts, we’ve covered email providers like Gmail, Hotmail, Yahoo, GoDaddy, IPOWER and HostGator and their capabilities for HIPAA compliance. The purpose of this post is to determine if AOL offers HIPAA compliant email or not.
AOL and the Business Associate Agreement
Is AOL HIPAA Compliant?Short answer: No, AOL is not HIPAA compliant. The Business Associate Agreement is such a key component to HIPAA compliance between a covered entity and a business associate. Since we could not find any mention of AOL offering to sign one, we conclude they are not in the business of offering HIPAA compliant email.