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Introducing HIPAA compliant texting API by Paubox

Introducing HIPAA compliant texting API by Paubox

Want to see something new? Introducing Paubox Texting - a HIPAA compliant texting API for patient engagement that doesn't require recipients to download 3rd-party applications or use passcode-protected portals.

You can now send HIPAA compliant text messages straight to your recipients' mobile devices. 


What they're saying:

"We took our approach to encrypted email and applied it to encrypted texting," says Paubox CEO Hoala Greevy.  


Why it matters: 

Healthcare organizations care about patient engagement - it's something we've heard time and time again. The idea was first sparked at a dinner Hoala had with a customer. Customer feedback is a core tenet of the Paubox Foundations, so we listened and then got to work building a HIPAA compliant texting solution. 

As we unveiled Paubox Texting at the recent ViVE 2024 conference, we heard firsthand how healthcare businesses plan to use texting for appointment reminders, sharing test results, prescription reminders, explanation of benefits (EOB) messages, care acknowledgments, and billing reminders. 


Can you personalize text messages with PHI?

Yes. We applied the same principles to HIPAA compliant texting that make Paubox Email Suite so patient-friendly. Every text message is 100% HIPAA compliant and can be personalized. 

Best of all, it doesn't require a password-protected portal or 3rd-party app download to read Paubox-sent text messages. 

Get in touch with our sales team here to set up a Paubox Texting demo.



Are the text messages encrypted?

Yes, every text message is encrypted and 100% HIPAA compliant.


How many text messages can I send?

Please contact sales to discuss a plan to send at your required volume.


How much does Paubox Texting cost?

Contact sales to discuss a plan that suits your needs.


Is it a seamless experience, like Paubox HIPAA compliant emails?

Yes, it's a seamless experience. Recipients don't need passwords to view text messages.

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