PAUBOX EMAIL SUITE

HIPAA compliant email you can set and forget

Easy for everyone email encryption
One-time setup
Top rated U.S. support

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Paubox Email Suite

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Secure email encryption to ensure HIPAA compliance
One-time setup
Eliminate the IT hassle of managing portals and passcodes for senders and recipients
Seamlessly works with Google Workspace and Microsoft 365
Secure Contact Form included

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Added email security

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Easily add on protection against ransomware, phishing, and display name spoofing attacks
Filter out unwanted spam
Stop patient data from being sent out of your organization with data loss prevention

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Paubox is simple, easy to use, and does exactly what they say they do, so I'm extremely happy with the service, as well as the responsiveness of their support and customer service teams. It's worth it!

Matt Butler, Owner, As You Wish Counseling

Why Paubox Email Suite?

Protect patient data

Quick and easy setup

Secure Contact Form included

Top rated U.S. support

What makes Paubox better than other solutions?

Paubox is designed for ease-of-use, both for senders and recipients alike. Paubox eliminates unnecessary friction while also maintaining compliance. Portal logins, plugins and app downloads are a thing of the past with Paubox.

Which email hosts work with Paubox?

Paubox works with Google Workspace, Microsoft 365, and Microsoft Exchange. Be sure your email host provides a business associate agreement.

Can I keep my email address?

Yes! If you have a business email address that ends in your business domain (like @yourbusiness.com), you can keep it. Paubox integrates with Google Workspace, Microsoft 365 and Microsoft Exchange.

If I have a Google Workspace or Microsoft 365, why do I need Paubox?

Google and Microsoft will both sign business associate agreements in connection with their email platforms, but those agreements only cover emails within their servers and at rest. Paubox ensures your emails are secure in transit outside of their servers.

How do my recipients know my email is encrypted?

Every email includes a message in the footer identifying that Paubox secured the email. Additionally, recipients can look at the header and see that each relay was secured with up to 256-bit AES encryption.

What is the Secure Contact Form?

The Secure Contact Form allows you to add a way for patients to upload information securely on your website via a unique Paubox URL.

One form is included for free.

What happens if the recipient’s email system doesn’t support TLS encryption?

If a recipient's mail server is not setup to handle TLS encryption, Paubox automatically uploads the email (including attachments) to our secure webapp. In order for the recipient to view your message, it's only one additional click.

What if I don’t have a business email address?

If you use a consumer email provider, like @gmail.com or @yahoo.com, then you need a business email in order to be HIPAA compliant. Consumer solutions are not compliant and should not be used.

Can I use my smartphone with Paubox?

Yes, you can use your smartphone and your favorite email apps.

Paubox can also easily be setup on tablets and smartwatches with no proprietary apps or downloads needed.

Are my attachments encrypted?

Yes, all attachments are encrypted.

Paubox supports attachments up to 50MB.

Are replies to my emails encrypted?

Yes. By default, replies to your emails are encrypted in transit.

Are there any fees for a business associate agreement?

No. All customers receive a business associate agreement at no additional charge.

What is a sender?

A sender is defined as one email address such as you@yourcompany.com. Aliases and email groups are not counted.