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Is Zoho Workdrive HIPAA compliant? (Update 2024)

Written by Liyanda Tembani | August 05, 2023

Zoho WorkDrive is an online storage platform designed for teams to store, share, and collaborate on files. Zoho Workdrive has features tailored for efficient teamwork and document management and enables teams to work together on documents and folders while maintaining control over access and permissions.

Is Zoho WorkDrive HIPAA compliant? Yes, Zoho WorkDrive can be HIPAA compliant, provided that appropriate measures are taken by the healthcare organization to ensure compliance within the platform.

 

Will Zoho WorkDrive sign a business associate agreement (BAA)?

Yes, Zoho WorkDrive will sign a business associate agreement (BAA), ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA). They state on their official website that "You can request our BAA template by emailing us.." 

 

What does the Zoho WorkDrive BAA cover?

The Zoho WorkDrive BAA covers aspects of HIPAA compliance, including the use and disclosure of protected health information (PHI), protection of PHI, notifications of security incidents, access by HHS requests, individual right of access requests, individual accounting requests, and return of PHI.

The BAA also outlines the responsibilities of Zoho WorkDrive in safeguarding PHI and ensuring compliance with HIPAA regulations. It specifies the measures taken by Zoho WorkDrive to maintain the security and integrity of PHI stored on their platform, such as encryption standards, access controls, and data breach protocols. Additionally, the BAA addresses the handling of PHI by subcontractors, ensuring that all parties involved in the provision of services related to WorkDrive adhere to HIPAA requirements.

 

What does the Zoho WorkDrive BAA exclude?

Zoho WorkDrive's BAA may exclude certain types of PHI or specific use cases. However, specific exclusions are not publicly available. It's advisable to review the terms of their security and consult with legal experts for detailed information.

 

Conclusion

Zoho WorkDrive signs a BAA and may therefore be HIPAA compliant. However, healthcare organizations need to ensure proper implementation of HIPAA compliance measures within the platform to safeguard protected health information effectively.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is a business associate agreement?

business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI). HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.