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Is XLA Health HIPAA compliant? (2025 update)

Written by Lusanda Molefe | July 21, 2025

XLA Health is an outsourcing platform that supports private medical practices with administrative functions such as patient scheduling, billing, and communication. It streamlines operational workflows to help providers stay focused on care delivery without being burdened by clerical tasks.

With XLA Health, practices can delegate administrative work while maintaining high standards of security and patient confidentiality.

Is XLA Health HIPAA compliant? Yes, based on our research, XLA Health can be HIPAA compliant.

 

Will XLA Health sign a business associate agreement (BAA)?

Yes, XLA Health will sign a business associate agreement, which can be reviewed here.

 

What does the XLA Health BAA cover? 

The XLA Health BAA covers the secure handling of protected health information (PHI), including encrypted communication and access protocols.

Their BAA covers:

  • Protection of PHI
  • Notifications of security incidents
  • Encrypted data handling
  • Secure patient communication workflows
  • Access by HHS requests

 

What does the Vivify Health BAA exclude?

XLA Health is not a clinical care provider and does not support treatment-related workflows. This is reflected on their HIPAA Compliance page, where the described services are exclusively administrative:

  • Appointment scheduling
  • Patient intake and eligibility verification
  • Medical billing and coding
  • Call center support
  • Documentation assistance

 

Conclusion

XLA Health signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.