We've been seeing more vendors, customers, and prospects asking about HIPAA compliant services. This is especially true now as we see an accelerated, long overdue adoption of digital transformation in healthcare. Since Paubox is a Business Associate to thousands of customers, we’ve been wondering if they are able to use SurveyMonkey in a HIPAA compliant manner.
We know the HIPAA industry is vast, so we can empathize with just how many people need to use cloud services in this sector. Today we will determine if SurveyMonkey offers HIPAA compliant service or not.
SurveyMonkey is an online survey service that helps organizations to create and run professional online surveys. SurveyMonkey was founded in 1999 by Ryan Finley and Chris Finley. It went public in September 2018.
A Business Associate is a person or company that performs certain functions or activities that involve the use or disclosure of protected health information (PHI) for a Covered Entity. In a nutshell, the role of a Business Associate is to help Covered Entities comply with the HIPAA Privacy Rule
Read full article: What does it mean to be a Business Associate?
If a Business Associate provides services to a Covered Entity, then a Business Associate Agreement (BAA) must be in place. A BAA is a written contract between a Covered Entity and a Business Associate and is required by law for HIPAA compliance. At a minimum, a Business Associate Agreement contains 10 provisions.
Read full article: Business Associate Agreement Provisions
In a nutshell, SurveyMonkey does have a “HIPAA-enabled account” and is willing to sign a BAA with customers who purchase it.
Conclusion: SurveyMonkey can be configured as a HIPAA compliant cloud service.