Since Paubox is a Business Associate to thousands of customers, we’ve been wondering if they are able to use Demandforce in a HIPAA compliant manner. In fact, we've noticed more vendors, customers, and prospects asking about HIPAA compliant services. This is especially true now as we see an accelerated, long overdue adoption of digital transformation in healthcare.
We know the HIPAA industry is vast, so we can empathize with just how many people need to use cloud services in this sector. Today we will determine if Demandforce offers HIPAA compliant service or not.
Demandforce is an online reputation management system. It integrates with many popular dental & chiropractic practice management systems. Demandforce was founded in 2003 by Rick Berry, who was soon joined by Sam Osman. The company is headquartered in San Francisco.
A Business Associate is a person or company that performs certain functions or activities that involve the use or disclosure of protected health information (PHI) for a Covered Entity. In a nutshell, the role of a Business Associate is to help Covered Entities comply with the HIPAA Privacy Rule
Read full article: What does it mean to be a Business Associate?
If a Business Associate provides services to a Covered Entity, then a Business Associate Agreement (BAA) must be in place. A BAA is a written contract between a Covered Entity and a Business Associate and is required by law for HIPAA compliance. At a minimum, a Business Associate Agreement contains 10 provisions.
Read full article: Business Associate Agreement Provisions
On those pages, we can see that:
Conclusion: Demandforce is a HIPAA compliant cloud service.