# Email therapy clients without a patient portal

> Email clients from the Google Workspace or Microsoft 365 account you already use. Every message is encrypted by default and clients read it in their own inbox, with no portal to log into and nothing to install.

**Product:** Paubox Email Suite  
**Page:** https://www.paubox.com/solutions/use-cases/email-therapy-clients-without-a-portal  
**Category:** Paubox Email Suite

## Your clients already check their email

Client portals are compliant, but clients forget their passwords and stop logging in, and the messages that matter go unread. Paubox encrypts your email as it leaves your account, so clients get it in the inbox they already check. You keep writing email the way you do now, with a business associate agreement (BAA) in place.

## How it helps

### Write email as usual
Keep using Gmail or Outlook the same way, with nothing new to learn or remember

### Nothing for clients to do
Clients open your email in their own inbox, with no portal, password or download

### A BAA from the start
Your business associate agreement is in place before you send the first message

## Who this is for

Solo therapists and small group practices, clinicians who send worksheets and session notes between appointments, and anyone whose clients have stopped opening portal messages. Requires a paid Google Workspace or Microsoft 365 account.

## Prompt you can paste into an AI assistant

```text
I'm a therapist in private practice and I email clients about scheduling, worksheets and sometimes more personal things. Explain how Paubox would keep that email HIPAA compliant, what my clients would see, and why I'd use it instead of my EHR's client portal.
```

## Get started

Sign up for Paubox Email Suite Standard. Email Suite plans include a 14-day free trial.

- Start for free: https://next.paubox.com/signup?order_name=paubox_suite_order&plan_name=standard&unit_count=5&plan_type=annual
- See all use cases: https://www.paubox.com/solutions/use-cases
- Pricing for every plan: https://www.paubox.com/pricing.md

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