What happens when a Paubox email recipient doesn’t support encryption?

Featured image

Share this article

What-Happens-When-Paubox-Email-Recipient-Doesnt-Support-Encryption-Paubox

Transport Layer Security (TLS) 1.3 encryption provides unparalleled privacy and performance to our suite of HIPAA compliant email solutions. 

However, some email hosts don’t use TLS. 

What happens then? How does Paubox ensure that your messages are still encrypted?

How Paubox delivers to emails that don’t support modern encryption

It’s pretty simple.

Our unique approach to email security and encryption recently became patented. We provide secure email delivery to addresses that support (and don’t support) TLS.  

When you send a message to an email address that does not support transport layer security (TLS) encryption, Paubox stops your message from being delivered in plain text. Instead, your recipient gets an email telling them to click on a link to view your message and reply from a secure HTTPS URL. 

Once the recipient opens the link, they’ll be able to view your message, download attachments, or respond. Any reply sent back to you (with or without attachments) is encrypted as well.

How does it work?

To give you a better idea of what this entails, here is a breakdown of this behind-the-scenes process.

1.Compose your email and hit send.

2. Your recipient receives an email alerting them that they have a secure message from you waiting for them.

What happens when a Paubox email recipient doesn’t support encryption?

3. Your recipient clicks “view message” to read your email.

What happens when a Paubox email recipient doesn’t support encryption?

4.Your recipient hits “reply” to respond, download or upload attachments securely.

What happens when a Paubox email recipient doesn’t support encryption?

5.Your recipient clicks “send” to transmit their response securely.

What happens when a Paubox email recipient doesn’t support encryption?

TLS 1.3 is the newest and most secure version of the TLS protocol. Paubox Email Suite, Paubox Marketing, and Paubox Email API all utilize TLS 1.3. 

When you send encrypted email via Paubox, our platform automatically chooses TLS 1.3 as the default encryption choice.

Try Paubox Email Suite for FREE today.
Author Photo

About the author

Hannah Trum

Read more by Hannah Trum

Get started with
end-to-end protection

Bolster your organization’s security with healthcare’s most trusted HIPAA compliant email solution

The #1-rated email encryption 
and security software on G2

G2 Badge: Email Encryption Leader Fall 2022
G2 Badge: Security Best Usability Fall 2022
G2 Badge: Encryption Momentum Leader Fall 2022
G2 Badge: Security Best Relationship Fall 2022
G2 Badge: Security Users Most Likely to Recommend Fall 2022
G2 Badge: Email Gateway Best Relationship Fall 2022
G2 Badge: Email Gateway Best Meets Requirements Fall 2022
G2 Badge - Users Most Likely to Recommend Summer 2022
G2 Badge: Email Gateway Best Results Fall 2022
G2 Badge: Email Gateway Best Usability Fall 2022
G2 Badge: Email Gateway Best Support Fall 2022
G2 Badge: Email Gateway Easiest To Use Fall 2022
G2 Badge: Email Gateway Easiest Setup Fall 2022
G2 Badge: Email Gateway Easiest Admin Fall 2022
G2 Badge: Email Gateway Easiest to do Business with Fall 2022
G2 Badge: Email Gateway Highest User Adoption 2022
G2 Badge: Email Gateway High Performer Fall 2022
G2 Badge: Email Gateway Momentum Leader Fall 2022
G2 Badge: Email Gateway Most Implementable Fall 2022
G2 Badge: Email Gateway Users Most Likely to Recommend Fall 2022