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My opening remarks | Paubox SECURE @ Home 2020

Picture of Hoala Greevy Hoala Greevy October 21, 2020

From the founder

My opening remarks | Paubox SECURE @ Home 2020

Aloha everyone! My name is Hoala Greevy, I am the Founder CEO of Paubox, and I'm streaming to you today from balmy Alaska, where it's 21 degrees Fahrenheit outside. When we launched Paubox in Honolulu back in 2015, our mission was simple yet audacious: To become the market leader for HIPAA compliant email. For starters, we saw a vacuum of leadership in the vertical and we intended to fill it. Second, while it may seem like a niche within a niche, we saw vast opportunity within HIPAA Compliant Email. US Healthcare remains hopelessly addicted to the fax machine, with over 70% of communication still taking place via faxes. Now during Covid, we've read story after story of healthcare organizations finding reams of paper spilling out of their fax machines. The long overdue digital transformation in healthcare and the inherent demise of the fax machine, appears to finally be upon us. Since 2015, we've headquartered the company in San Francisco; acquired thousands of customers; maintained a Net Promoter Score of 81; wrote thousands of blog posts; and consistently applied the narrative that we're indeed on the path to market leadership. Now with our 3rd Annual Paubox SECURE conference upon us, Paubox SECURE @ Home, I am announcing we have arrived as the market leader for HIPAA compliant email. If you don't know much about us, here's how we got here: We did it through leadership, trust, compliance, and security.

Leadership

If there's a vacuum of leadership, a leader will fill it. From the outset, we intended to behave as the market leader. This meant hosting our own conference, starting a podcast, building social proof, and giving back. When it comes to social proof and third party reviews, we are the Category Leader on G2.com for Email Encryption and HIPAA Compliant Messaging Software. In August, we joined the Inc 500 List of fastest-growing private companies in America. We also recently announced that Election Day is now a paid holiday at Paubox. In fact, we are shooting for 100% voter turnout within our ranks. Lastly on leadership, we believe the leader always gives back. Last year we created the Paubox Kahikina Scholarship, whose primary objective is to encourage Native Hawaiians to pursue careers in computer science and software development. The scholarship is recurring in nature. In other words, recipients receive $1,000 per year until they graduate (5 year maximum). This year we tripled our new scholarship recipients, going from one to four concurrent awardees. In fact our first recipient, Nick Wong, now works at Paubox and will be presenting later today at 3:10pm PST.

Trust

One of our main objectives this year was to provide clear pricing for all of our solutions. Simple objective. Not so easy to implement. In July we consolidated our product line from five to three solutions. In addition, we made pricing easy to understand by having it accessible via a single click. We also introduced freemium models for Paubox Marketing and Paubox Email API. In fact, we even include a Business Associate Agreement with both paid and freemium accounts. Our aim is to build trust by having clear, upfront pricing and easy methods to get started.

Compliance

On the compliance front, earlier this year we completed our HITRUST CSF interim assessment. In a few weeks, we'll be undergoing our two year recertification process. One of our sponsors this year, Beyond LLC, is our HITRUST assessor.

Security

When it comes to security, I’m happy to announce that we've now added support for Transport Layer Security 1.3 to the Paubox platform. TLS 1.3 is the newest and most secure version of the TLS protocol. In essence, TLS 1.3 provides unparalleled privacy and performance compared to previous versions of TLS and non-encrypted SMTP email. Upgrading our email infrastructure to support TLS 1.3 maintains our position as the market leader for HIPAA compliant email. Coupled with our HITRUST CSF certification, customers can trust Paubox to provide them with seamless, secure, and compliant email solutions Mahalo to our sponsors, HITRUST Alliance, Goodwin, Beyond LLC, and HIPAA Ready. Now without further ado, I'm thankful our keynote speaker, Jeremiah Grossman, is kicking things off for us today. Jeremiah is the CEO of BitDiscovery, which gives companies a complete and current inventory of all of its Internet-accessible technology. He previously served as information security officer at Yahoo! and chief of security strategy for endpoint security vendor SentinelOne. He’s also credited with founding the White-Hat Hacker movement in 2001, a distributed army of professional hackers that seeks out security flaws in the name of fixing them. Jeremiah has been featured in the New York Times, Wall Street Journal, Forbes, and dozens of other media outlets for his expertise and insights. Companies like Google, Facebook, and Microsoft have acknowledged his work in identifying weaknesses in their systems. He also has a black belt in Brazilian Jiu-Jitsu and names off-road race car driving as his favorite hobby. Like me, he also grew up in Hawaii. Without further ado, I'm going to hand it off to Jeremiah. Aloha!

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