HIPAA (the Health Insurance Portability and Accountability Act of 1996) is U.S. legislation created to improve healthcare standards.
We know the HIPAA industry is vast and that it is important to work well and communicate with patients while remaining HIPAA compliant.
SEE ALSO: HIPAA compliant email
Today, we will determine if Woopra is HIPAA compliant or not.
Woopra is a customer journey and product analytics software tool. It provides real-time customer analytics service to help an organization optimize a customer’s lifecycle.
This allows organizations to take real-time action to be able to target and connect with their customers.
Woopra and the business associate agreement
A major part of HIPAA compliance is ensuring a business associate will sign a business associate agreement (BAA). A business associate is a person or entity that performs certain functions or activities that involves the use or disclosure of PHI.
There is no mention of HIPAA or a BAA on the Woopra website.
Woopra and data protection
Woopra does note that it may use personal data to tailor content and market or promote. And that it may share personal data with affiliates/service providers.
Opt-outs are possible for organizations that know how.
Is Woopra HIPAA compliant?
The BAA is a key component of HIPAA compliance and Woopra does not appear to sign a BAA.
Woopra is not HIPAA compliant.