HIPAA (the Health Insurance Portability and Accountability Act of 1996) is U.S. legislation created to improve healthcare standards.
We know the HIPAA industry is vast and that it is important to work well and communicate with patients while remaining HIPAA compliant.
SEE ALSO: HIPAA compliant email
Today, we will determine if Smaply is HIPAA compliant or not.
Smaply by More than Metrics is journey mapping software to help organizations centralize and coordinate their customers.
With this and similar products, organizations can standardize customer data to improve and enrich encounters.
Smaply pictures a customer’s experience through journey maps, personas, and stakeholder maps. Information is downloadable in Adobe, Microsoft, or Google software. The software also integrates with Google spreadsheets for live visualization.
Smaply and the business associate agreement
A major part of HIPAA compliance is ensuring a business associate will sign a business associate agreement (BAA). A business associate is a person or entity that performs certain functions or activities that involves the use or disclosure of PHI.
There is no mention of HIPAA or a BAA on the Smaply website.
Smaply and cybersecurity
Smaply believes data on its servers remain safe because they do not need to outsource any code or development work and do continual auditing. For storage, the company uses Google Cloud and Amazon Web Services.
Finally, Smaply states that it does not “process/sell any of the data you enter, no matter if personal or not. It’s just stored and served for your usage of the software.”
Is Smaply HIPAA compliant?
Smaply is not HIPAA compliant.