Is Google Analytics HIPAA compliant?

Featured image

Share this article

Is Google Analytics HIPAA Compliant? - Paubox

We sometimes get asked by customers and prospects about Google Analytics and their ability to use it in a HIPAA compliant manner.

We know the HIPAA industry is vast so we can empathize with just how many people need to use cloud services in this sector.

SEE ALSO: Google & HIPAA Compliance: The Ultimate Guide

In previous posts, we’ve covered the following cloud solutions and their capabilities for HIPAA compliance:

Today, we will determine if Google Analytics offers HIPAA compliant service or not.

SEE ALSO: HIPAA Breaches and Cloud Providers

Google Analytics

Google Analytics is a freemium web analytics service offered by Google that tracks and reports website traffic. Google Analytics is the most widely used web analytics service on the internet.

Google and the Business Associate Agreement

We’ve previously talked about how a Business Associate Agreement is a written contract between a Covered Entity and a Business Associate. It is required by law for HIPAA compliance.

We checked Google’s site and found a Google Workspace Administrator Help article called HIPAA Compliance with Google Workspace.

In the article, Google points out that the following services are covered by their BAA:

  • Gmail (for business)
  • Google Calendar
  • Google Drive (including Docs, Sheets, Slides, and Forms)
  • Google Hangouts (chat messaging feature only)
  • Hangouts Chat
  • Hangouts Meet
  • Google Keep
  • Google Cloud Search
  • Google Sites
  • Google Groups
  • Google Tasks
  • Jamboard
  • Google Vault services
  • Google Cloud Identity Management

Since Google Analytics was not mentioned in the list, we kept looking.

We eventually found what we were looking for in Google Analytics Help.

On a page called Best practices to avoid sending Personally Identifiable Information (PII):


HIPAA disclaimer
Unless otherwise specified in writing by Google, Google does not intend uses of Google Analytics to create obligations under the Health Insurance Portability and Accountability Act, as amended, (“HIPAA”), and makes no representations that Google Analytics satisfies HIPAA requirements. If you are (or become) a Covered Entity or Business Associate under HIPAA, you may not use Google Analytics for any purpose or in any manner involving Protected Health Information unless you have received prior written consent to such use from Google.


Does Google Analytics Offer HIPAA Compliant Service?

The Business Associate Agreement is a key component to HIPAA compliance between a covered entity and a business associate.

Since Google explicitly states that it does not cover Google Analytics under HIPAA, we conclude that Google Analytics is not a HIPAA compliant service.

[alert-note]

Google Workspace email isn’t HIPAA compliant out of the box.
Download the Quick Guide to HIPAA Compliant Email for free.

[/alert-note]

Conclusion: Google Analytics is not HIPAA compliant.

Try Paubox Email Suite for FREE today.
Author Photo

About the author

Hoala Greevy

Founder of Paubox. Kayak fishing when I can. Native Hawaiian CEO.

Read more by Hoala Greevy

Get started with
end-to-end protection

Bolster your organization’s security with healthcare’s most trusted HIPAA compliant email solution

The #1-rated email encryption 
and security software on G2

G2 Badge: Email Encryption Leader Fall 2022
G2 Badge: Security Best Usability Fall 2022
G2 Badge: Encryption Momentum Leader Fall 2022
G2 Badge: Security Best Relationship Fall 2022
G2 Badge: Security Users Most Likely to Recommend Fall 2022
G2 Badge: Email Gateway Best Relationship Fall 2022
G2 Badge: Email Gateway Best Meets Requirements Fall 2022
G2 Badge - Users Most Likely to Recommend Summer 2022
G2 Badge: Email Gateway Best Results Fall 2022
G2 Badge: Email Gateway Best Usability Fall 2022
G2 Badge: Email Gateway Best Support Fall 2022
G2 Badge: Email Gateway Easiest To Use Fall 2022
G2 Badge: Email Gateway Easiest Setup Fall 2022
G2 Badge: Email Gateway Easiest Admin Fall 2022
G2 Badge: Email Gateway Easiest to do Business with Fall 2022
G2 Badge: Email Gateway Highest User Adoption 2022
G2 Badge: Email Gateway High Performer Fall 2022
G2 Badge: Email Gateway Momentum Leader Fall 2022
G2 Badge: Email Gateway Most Implementable Fall 2022
G2 Badge: Email Gateway Users Most Likely to Recommend Fall 2022