Can I use Postmark and be HIPAA compliant?

Featured image

Share this article

Can I Use Postmark and be HIPAA Compliant? - Paubox

We’ve been getting asked by customers and prospects about Postmark and their ability to use it in a HIPAA compliant manner.

We know the HIPAA industry is vast so we can empathize with just how many people need to use cloud-based services in this sector.

In previous posts, we’ve covered the following cloud solutions and their capabilities for HIPAA compliance:

Today, we will determine if Postmark offers HIPAA compliant email service or not.

SEE ALSO: HIPAA Breaches and Cloud Providers

About Postmark

Postmark provides transactional email services for web applications. The company competes with SendGrid and is based in Philadelphia, Pennsylvania.

Postmark and the Business Associate Agreement

We’ve previously talked about how a Business Associate Agreement (BAA) is a written contract between a Covered Entity and a Business Associate. It is required by law for HIPAA compliance.

We checked Postmark’s site and found a support article called Is Postmark HIPAA Compliant?

On that page, they clearly state:


If your business needs to be compliant with the Health Insurance Portability and Accountability Act, your emails typically need to be compliant as well. Postmark is not HIPAA compliant so we do not recommend using our platform if you need to send HIPAA compliant emails. We also cannot sign any Business Associate Agreements around HIPAA.


Does Postmark Offer HIPAA Compliant Email Service?

The Business Associate Agreement is a key component to HIPAA compliance between a Covered Entity and a Business Associate.

Postmark clearly states they are not in the business of providing HIPAA Compliant email service.

Conclusion

Postmark is not a HIPAA Compliant email solution.

Try Paubox Email Suite for FREE today.
Author Photo

About the author

Hoala Greevy

Founder of Paubox. Kayak fishing when I can. Native Hawaiian CEO.

Read more by Hoala Greevy

Get started with
end-to-end protection

Bolster your organization’s security with healthcare’s most trusted HIPAA compliant email solution

The #1-rated email encryption 
and security software on G2

G2 Badge: Email Encryption Leader Fall 2022
G2 Badge: Security Best Usability Fall 2022
G2 Badge: Encryption Momentum Leader Fall 2022
G2 Badge: Security Best Relationship Fall 2022
G2 Badge: Security Users Most Likely to Recommend Fall 2022
G2 Badge: Email Gateway Best Relationship Fall 2022
G2 Badge: Email Gateway Best Meets Requirements Fall 2022
G2 Badge - Users Most Likely to Recommend Summer 2022
G2 Badge: Email Gateway Best Results Fall 2022
G2 Badge: Email Gateway Best Usability Fall 2022
G2 Badge: Email Gateway Best Support Fall 2022
G2 Badge: Email Gateway Easiest To Use Fall 2022
G2 Badge: Email Gateway Easiest Setup Fall 2022
G2 Badge: Email Gateway Easiest Admin Fall 2022
G2 Badge: Email Gateway Easiest to do Business with Fall 2022
G2 Badge: Email Gateway Highest User Adoption 2022
G2 Badge: Email Gateway High Performer Fall 2022
G2 Badge: Email Gateway Momentum Leader Fall 2022
G2 Badge: Email Gateway Most Implementable Fall 2022
G2 Badge: Email Gateway Users Most Likely to Recommend Fall 2022