Customer Stories
Healthcare organizations big and small
trust us to secure their email.
 

About Developmental Center of the Ozarks

After months of researching and vetting email encryption vendors, the Developmental Center of the Ozarks (DCO) selects Paubox to secure its email.

The Developmental Center of the Ozarks (DCO) serves infants, children, and adults who have developmental or physical disabilities, or developmental delays through therapies, education, and habilitative programs.

After extensive research, DCO chose Paubox Email Suite Plus to send HIPAA compliant email due to its military-grade encryption, simple setup and ease of use.

Having secure communication with all DCO staff is very important . . . Paubox gives us the security we need, and communication with our staff is as simple as pressing send. Paubox does everything in the background. This service gives us the security in knowing that our data is safe.
Aaron Collins, System Administrator, Developmental Center of the Ozarks

Company Snapshot

Paubox Email Suite Plus Goals

Challenge

DCO’s mission to provide services to individuals with developmental disabilities requires the nonprofit to interact with protected health information (PHI). Therefore the company needed to find a vendor that could make its email HIPAA compliant, but in a way that would not hinder delivering services to clients.

Solution

“Having secure communication with all DCO staff is very important,” said Aaron Collins, system administrator for DCO. “Paubox gives us the security we need, and communication with our staff is as simple as pressing send. Paubox does everything in the background. This service gives us the security in knowing that our data is safe.”

At Paubox, we pride ourselves on a seamless user experience for both the senders and recipients of encrypted email. Our technology allows users to send an email like an ordinary email, without the use of plug-ins, add-ons, or extra steps. Likewise, recipients can open secure emails without the use of email portals or extra passwords.

Paubox uses transport layer security (TLS) encryption and is HITRUST CSF certified.

The seamless nature of Paubox’s encrypted email solution made the implementation process easy. “Their knowledgeable staff walked us through the process of setup up secure encryption. It took very little time to set up,” said Collins.

Results

In the past 12 months alone, Paubox has encrypted over 30,000 emails sent by 52 DCO staff members. Since Paubox encrypts all emails by default, no one had to spend any time wondering about whether or not to encrypt an email; it was done automatically. And all the email recipients had to do was click "open" to read an email - no password or portal required.

In addition, Paubox blocked 601 emails containing viruses, and 659 phishing attempts, any one of which could have led to a security breach and a hefty HIPAA fine.

Try Paubox Email Suite Plus for FREE today.