UserPilot provides features that comply with HIPAA security standards and offers customers a business associate agreement (BAA). Although not mentioned explicitly in its security section, this makes it clear that UserPilot is HIPAA compliant.
Userpilot enhances the user experience for SaaS companies and digital product teams by providing a versatile product experience platform. This platform specializes in improving user onboarding and feature adoption through its suite of tools. Key features include customizable, code-free user interface elements, creating interactive product experiences. It also offers in-depth analytics for precise user behavior tracking, enabling businesses to gain insights into user engagement.
See also: HIPAA Compliant Email: The Definitive Guide
Given Userpilot's functionalities, such as creating interactive product experiences and handling user data, it could be categorized as a business associate when used within healthcare settings, mainly if any user data includes protected health information (PHI).
Based on their security information, Userpilot offers a BAA to its clients. Potential clients should contact Userpilot for more information.
See also: What is the purpose of a business associate agreement?
UserPilot mentions its commitment to data security through its compliance with SOCII and GDPR. Specific measures include:
See also: What is data security?