Insights from the Dental RCM Bootcamp 2025 in Vail

The Paubox team joined dental leaders in Vail, Colorado, for the 5th annual Dental RCM Bootcamp. Hosted at the Grand Hyatt Vail, the event brought together DSO executives, billing managers, and Revenue Cycle Management (RCM) pros for three days of strategy, connection, and fresh mountain air.

What stood out

• The Bootcamp’s focus went beyond technical operations—sessions emphasized how RCM teams can drive enterprise value and connect cross-departmentally within growing DSOs.

• Attendees talked about some of the biggest financial challenges facing dental organizations: patient collections, centralized billing, and optimizing PPO relationships.

• Automation and workforce design took center stage, with leaders sharing tools and frameworks to increase efficiency while managing labor shortages.

Key takeaways

• RCM leaders are prioritizing streamlined patient collections and faster A/R cycles to reduce outstanding balances.
• The most successful DSOs are aligning RCM with finance, HR, and operations instead of running it as a standalone function.
• Centralizing RCM processes can drive efficiency but requires intentional investment in people and technology.
• Automation is becoming standard, especially for insurance verification, claims management, and denial prevention.
• By analyzing payment and denial data, teams are able to identify payer trends and speed up reimbursements.

Beyond the sessions
The Bootcamp balanced education with exploring the beautiful Vail surroundings. Attendees kicked off with yoga and a scenic hike through Vail’s trails before gathering for the welcome reception.

Why it matters for Paubox
Dental groups continue to mature operationally, with more DSOs adopting tech-forward workflows and automation tools. As these organizations modernize their infrastructure, secure, HIPAA compliant email and data workflows become even more essential. Reliable communication across billing, payer relations, and patient engagement is a core part of RCM efficiency and compliance.

Enjoy the pics!

Kenzie networking and exploring Vail on a hike

Fall colors popping up in Colorado

When in Vail: Beer donkeys!

And llamas with bowties with Kenzie

Greg and Kenzie got to goof around a bit

We got to see our customers from Voice AI.

And customers from Enable Dental!