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Is DocuSign HIPAA compliant? (2025 update)

Written by Tshedimoso Makhene | July 07, 2025

DocuSign is a digital platform that allows users to electronically sign, send, and manage documents securely online

With DocuSign, individuals and businesses can streamline agreement processes, eliminate the need for paper-based signatures, and ensure faster, legally binding approvals across devices.

Is DocuSign HIPAA compliant? Yes, based on our research, DocuSign can be HIPAA compliant.

 

Will DocuSign sign a business associate agreement (BAA)?

Yes, DocuSign will sign a business associate agreement, which can be reviewed by contacting customer support.

 

What does the DocuSign BAA cover?

The Braze BAA covers the use and disclosure of protected health information (PHI), stating, "DocuSign will sign a Business Associate Addendum with customers who are required by law to comply with HIPAA, such as HIPAA Covered Entities and HIPAA Business Associates."

 

Conclusion

DocuSign signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.