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Day 2 at SmileCon 2023: Deepening Connections and Insightful Feedback

Written by Dean Levitt | October 06, 2023

Day 2 at SmileCon 2023 was a delightful blend of fun and insightful conversations as attendees delved deeper into the conference. At Paubox Booth #2258, we spoke with several customers, hearing their valuable feedback and how Paubox changed their practices.

 

What is SmileCon?

SmileCon is the ADA's reimagined annual meeting, a pivotal event for the dental community. It's a vibrant platform for continuing education, networking, and showcasing a variety of exhibitors, all within an inclusive and engaging environment.

 

Highlights of Day 2:

  • Highlight #1: Customers shared their love for Paubox, citing the peace of mind from default encryption and seamless integration with existing emails like Google Workspace.
  • Highlight #2: The Wellness Hub, focusing on mental health, was the most visited area, reflecting the industry's emphasis on holistic health.
  • Highlight #3: The Korean Taco stand won the hearts of attendees. Definitely the best food in the exhibition.
  • Highlight #4: Every customer we met gave a shoutout to Paubox's customer support and implementation team. 

 

Day 2 Takeaways:

  • Insight #1: Many dentists expressed interest in email marketing and newsletters but were hesitant due to concerns over HIPAA compliance and PHI protection. Luckily, Paubox can help with that. 
  • Insight #2: HIPAA compliant text messaging is seen as a must-have, especially for communication between healthcare professionals.
  • Insight #3: The AI-based continuing education stand garnered attention for its innovative approach to learning.

Our exclusive Paubox swag continued to be a hit, with attendees appreciating our products and the customer support that stands behind them. 

 

Closing Thoughts

With attendees settling in, Day 2 offered deeper conversations and more insightful feedback from our cherished customers. The day was filled with learning and discovery, and we are excited for what Day 3 of SmileCon 2023 holds!

Stay Tuned: Keep an eye out for more updates from SmileCon 2023! And if you're here, we'd love for you to drop by at Booth #2258!