For any business, growth is always a key goal, but with that comes growing pains. For Southwest Autism & Behavioral Solutions, a particular pain point came in the form of their email server.
Their email server was outsourced and the hosting company they were using had storage that was insufficient for the growing social services provider.
In addition, because their communications with hospitals and insurers often contained sensitive information, they also needed to stay HIPAA compliant.
Better storage, security, and support
After researching other providers, Southwest Autism & Behavioral Solutions found Paubox’s Encrypted Email to best serve their needs.
“Paubox met our needs from a technical, security, and support standpoint,” said Systems Administrator David Fessenden. “I am an extremely precise and security-conscious technician, and Paubox support was there to answer questions. Not only about initial setup, but my in-depth security questions as well, even directing my questions to an engineer for an answer if needed.”
In particular, David pointed out that Paubox’s end-to-end encryption solution was unique compared to other vendors because it wrapped the domain with AES encryption.
This made it easy for the organization to implement email that didn’t require instructions, as users could just write and send email as normal without extra steps.
About Southwest Autism & Behavioral Solutions
Southwest Autism & Behavioral Solutions promotes positive outcomes for individuals and their families through Applied Behavior Analysis (ABA). ABA is research-based and utilizes techniques and strategies that are effective in the treatment of autism and behavioral disorders.
SMB healthcare provider
- Able to keep existing email address
- Seamless for end-users, no extra steps to encrypt emails
- Trustmark on footer of emails