Christie Clinic is one of the largest physician-owned, multi-specialty group medical practices in Illinois. The company invests in innovative technology to make healthcare easier for doctors, patients, and all involved.
With over 40 departments and 35 specialties within Christie Clinic, countless sensitive emails were being sent daily.
When their previous email encryption solution wasn’t measuring up to their other top tier technology, they began to look elsewhere for a more fitting solution.
Outdated encryption technology made communicating tedious
Scott Segerstrom, Information Systems Director of Christie Clinic, began to notice a disparity between their old email encryption provider and Paubox.
“As time went on, I was noticing that some of my hospital partners were sending me messages from another secure solution that didn’t require me to go to a portal. It just showed up in my inbox just like a regular email would,” Segerstrom said. “So I started looking around. I was like, ‘If they can do that, how can I do that?’ And the vendor that I had didn’t have the technology, even recently.”
Christie Clinic prides itself in utilizing cutting-edge technology to streamline the healthcare process for their physicians and patients. The inability of their previous solution to be able to meet their needs for a seamless email encryption experience caused friction for Christie Clinic’s staff.
Seamless encryption without friction with Paubox Encrypted Email
During his search for a more modern email encryption solution, Segerstrom had an auspicious phone call with his sister. His sister, the head of IT for an attorney’s group, was a Paubox client. She shared Paubox’s seamless nature with Segerstrom.
The two siblings were in similar businesses – his sister worked with attorneys while Segerstrom worked with doctors. The need for privacy and security remained the same. Thanks to his sister’s referral, Segerstrom found the secure email encryption solution he wanted.
“We got a nice secure solution that doesn’t require any portals,” Segerstrom said. “Life’s good. Senders send messages without having to think about it. Receivers get messages without having to think about it. It’s a really seamless integrated solution that has made life a lot easier for all of my users.”
With their previous email encryption solution, Christie Clinic was at risk with not having a solid security solution.
But after Paubox’s easy implementation, requiring little user training for Christie Clinic staff, Segerstrom’s staff validated his decision with their comments about Paubox’s ease of use.
“And after we launched Paubox, I walk by the desk and [one of the administrative secretaries] looks at me and she goes, ‘Paubox, I’m loving it!’ And so when I get that from an administrative secretary that they don’t have to think about it, they like the way that it works, there’s seamless integration – that’s just is validation that I make the right decision.”
About Christie Clinic
Christie Clinic is an organization dedicated to providing the highest quality care through the simplest means. They aim to provide medicine long-term to the people of East Central Illinois.
Secure email without email portals for the end recipient
- No portals for end users to access encrypted emails
- Military-grade encryption sharpened by cutting-edge technology
- Happy staff love the seamless integration of Paubox